Communications Officer (Grade J)

20 January 2025
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Job Description

Job Category : Comms & Marketing
Location : London Borough of Tower Hamlets
Hours Per Week :35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £156.13

The Tower Hamlets’ Communications and Marketing Service is seeking to appoint an Internal Communications Officer on a full-time basis (for four to six months) to join the Internal Communications Team.

We are looking for a first-class communicator to ensure our 10,000 staff members are informed and involved to help shape the future of our service. The Internal Communications Officer role is instrumental in keeping staff engaged and aware of campaigns and initiatives across the Council.

Requirements
• Knowledge and experience of delivering internal communications for an organisation
• Excellent written communication and copy writing skills
• Experience in working with staff and senior management
• Strong partnership working skills and the ability to assess complex issues

Knowledge

Knowledge of effective internal communication systems and channels

Knowledge of a communication campaign model

Qualifications
& Experience

Proven working experience in internal communications

Proven working experience in public sector communications

Degree or equivalent

Managing internal communications for a large organisation

Excellent written communication and copywriting skills

Experience in writing for digital channels

Experience in creating, delivering and evaluating campaigns

Experience of effective planning of communications work

Experience of managing relationships with staff
Leadership &
Management
Framework

Achieving Results

Tenacity and drive to complete a task within agreed timescales

Ability to plan, programme, deliver and monitor projects and programmes of work, in line with agreed timescales and outputs

Engaging With Others

Positive attitude, detail and customer oriented with good multitasking and organisational abilities

Ability to collaborate with colleagues and managers in services across the council as well as third parties

Ability to handle sensitive and confidential material with tact and diplomacy

Valuing Diversity
Commitment to equal opportunities, quality assurance and customer care

Learning Effectively

Willingness and ability to learn to use new tools and technologies

Ability to take responsibility for her/his own learning

Additional Requirements

Willingness to work outside of contracted hours in the evenings and weekends subject to notice.

To comply with the requirements relating to political restrictions for this role.