Senior Technical Officer

Job Description

Job title: Senior Technical Officer
Job Category: Management
Location: Telford Street, Newport, Newport, NP19 0ES, Newport City Council
Hours per week: 30
Salary: £182.85 per day
Driving Licence Required
JOB PURPOSE
Provide a technical lead in the delivery of the Fleet management services & workshop Facility Assist management in the day-to-day provision of the Fleet management services & workshop facility Deliver compliance to the statutory requirements of all legislation affecting Infrastructure/Fleet Management
KEY RESULT AREAS
1. To line manage a team of staff providing consistent advice, support, guidance and consultation to staff as required. To be responsible and accountable for the line management of all employees within the team in accordance with Council policies and procedures motivating and developing staff.
2. To manage the small plant workshop facility providing consistent advice, support and guidance of current working practices, health & safety legislation and compliance of the activities carried out and the equipment utilised.
3. Provide a technical lead on the delivery of operational transport management, by researching of vehicle/plant developments, visiting trade fairs, factories, meeting with manufacturer’s representatives and arranging for vehicle/plant demonstrations.
4. To provide regular inspection reports and other appropriate monitoring information on Infrastructure Services as directed by management including conducting regular vehicle gate checks and weekly audits at operational depots to ensure legal compliance with road transport law relating to vehicle operation and maintenance, driver’s hours/working time requirements and vehicle tachograph rules.
5. Responsible for the development and ongoing practical application of service area systems and associated data including the Vision database used to monitor the compliance of vehicle maintenance, driving licences, driver’s hours/working time and tachograph analysis, the Transend fleet management system, the Triscan fuel management system and the Quartix fleet tracking and driving compliance database.
6. Production of service area strategic and operational plans in conjunction with Infrastructure managers, corporate procurement, finance and Health & Safety officers, to include ongoing assessments of how Infrastructure Services are provided and alternative models which could improve service levels and be more cost effective.
7. To lead enforcement action in relation to Fleet Transport assets, driver/vehicle infringements/misuse, the fleet maintenance contract with Commercial Motors and NCC’s Abandoned Vehicles policy, Driving policy contained in the drivers handbook and the fleet tracking policy.
8. To represent management at site meetings where appropriate including public neighbourhood meetings and co-operating with authorised bodies, who are entitled by law to inspect all vehicle/driving records held by NCC in relation to vehicle operations. These include the police, the Traffic Commissioner and the DVSA.
9. Assist managers in the provision of operational services, including civil contingencies emergencies, especially in relation to the provision of Winter gritting/snow clearing operations and co-ordinating the use of 4×4 vehicles to key service staff and members of the public where necessary.
10. Ensure compliance with operational and strategic legislation and codes of practice, regarding Managing NCC’s Vehicle Operators Licence, to ensure legal compliance with all road transport and vehicle maintenance legislation.
11. To investigate and respond to enquiries, complaints and requests received from the public, local members, stakeholders, and agencies regarding the services covered by the Infrastructure services. This will require monitoring the fleet tracking system to ensure legal compliance with all road transport legislation and NCC policy, conducting thorough investigations including vehicle accident reports and speeding offences, requiring interviewing and disciplining drivers where infringements have occurred in line with HR procedures.
12. To Liaise with other service areas and outside groups to develop cooperative working and sharing of information. This will involve attending meetings with other local authorities and the All Wales Transport Group and working with the national government in developing strategies for the provision of alternatively fuelled vehicle and clean air policies to reduce NCC’s carbon footprint.
13. To develop and deliver suitable training programmes for drivers and line managers, including CPC driver programmes to ensure users have the necessary skills and knowledge to deliver the expected level of service, while maintaining legal compliance.
14. Ensure effective financial management of council budgets in line with the Infrastructure service and be able to provide senior management with detailed fleet costing reports in relation to all aspects of vehicle provision, maintenance and operations.
15. To take reasonable care of own and others safety; to cooperate with managers/supervisors to comply with statutory health & safety duties; to report incidents accidents and fault etc. specifically in relation to risk assessments in relation to the traffic movements and parking arrangements at NCC’s operational depots and in all matters relating to the provision, storage and delivery of fuel.
16. To deputise for the Fleet Transport Team Manager as required by senior management.
This job description sets out the main result areas of the post at the date when it was drawn up. Such duties may vary from time to time without changing the general character of the post or the level of responsibility. Such variations are a common occurrence and do not in themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION

Qualifications Educated to HND level or equivalent; CPC (National) Holder for Fleet Management (or willing to work towards within reasonable timeframe); Hold a management/supervisor qualification; Proven competent person qualification
Knowledge Excellent knowledge of all related transport management legislation, provision of infrastructure services
Knowledge
• Knowledge of Local Authority fleet. Driver’s hours, tachograph monitoring and fleet management principles.
• Knowledge of the Council’s financial management frameworks and contract standing orders.
• Excellent understanding of Council and Fleet management and systems.
• Knowledge, awareness and ability to assess and advise on Health & safety considerations in relation to Infrastructure working.
Experience
• Demonstrate experience of working in a demand driven environment.
• Experience of supervising/directing staff in at least one discipline that makes up the Infrastructure service.
• Experience of writing and working to appropriate forms of contract.
• Experienced in the use of various Fleet management software applications.
• Experience of managing financial processes. Desirable:
• Suitable experience of contributing to the management of an in house vehicle maintenance workshop.
• Experience in contract management for external and specialist services procurement.
Aptitude & Skills
• Be an effective communicator verbally and in writing.
• Able to demonstrate good supervisory experience and skills.
• Able to understand and ensure compliance with statutory requirements and council policies.
• Able to set priorities and deliver work to agreed quality standards on time and within budgets.
• Good interpersonal skills.
• Computer literate, with keyboard skills.
• Be prepared to work flexibly and react decisively in emergency situations. This will include working outside normal office hours.
• Able to work independently with minimum supervision.
• Good organisational skills.
• Willingness to learn and develop new skills.
• Able to achieve results through negotiation.
• Hold a current, full UK driving licence.
• Able and prepared to work outdoors irrespective of weather conditions.
• Able to undertake site visits, which may be UK wide.