Home Enablement Specialist WCR 2 BASE
Job Description
Job title: Home Enablement Specialist WCR 2 BASE
Job Category: Social Care Non-Qualified
Location: City Hall 64 Victoria Street, 64 Victoria Street, London, Westminster, SW1E6QP, City of Westminster Council
Hours per week 1
Salary: £18.30 per hour
Enhanced DBS Required
bank work ad hoc shifts
The Opportunity
We are seeking compassionate, resilient and professional Home Enablement Specialists to join our bank workforce on an as-needed basis.
This rewarding role involves supporting some of Westminster’s most vulnerable residents by restoring homes to safe, clean and habitable conditions. You will undertake specialist cleaning and decontamination work in properties affected by hoarding, infestations, hazardous waste and other extreme cleaning situations.
The role requires a high level of sensitivity, emotional resilience and professionalism. You will work closely with residents and partner agencies to help improve long-term wellbeing outcomes while maintaining dignity and respect at all times.
Reporting to the Home Enablement Supervisor, you will be an important part of a multi-agency approach that helps vulnerable individuals remain safe and supported within their homes and communities.
Key Responsibilities
• Carry out specialist deep cleaning and decontamination within residential properties affected by hoarding, infestations, biohazards or hazardous waste.
• Remove, handle and dispose of waste safely and in accordance with environmental and health and safety regulations.
• Use specialist cleaning equipment, chemicals and PPE safely and effectively.
• Work collaboratively with Housing Officers, Environmental Health teams, Social Workers and other agencies to support coordinated interventions.
• Maintain accurate records of work completed, materials used and any hazards identified.
• Deliver services in a respectful, person-centred and non-judgemental manner.
• Identify and report safeguarding concerns, risks or property damage promptly.
• Participate in training and development to maintain professional standards and best practice knowledge.
What We Expect This Role To Achieve
The successful candidate will help ensure that:
• Properties are restored to safe, hygienic and habitable conditions.
• Waste materials are disposed of in compliance with legislative and environmental standards.
• Specialist equipment and PPE are used correctly to achieve high standards of hygiene and safety.
• Effective partnership working supports positive outcomes for vulnerable residents.
• Safeguarding concerns are identified and escalated appropriately.
• Residents receive a dignified, compassionate and professional service.
About You
You will be a practical and highly motivated individual with experience working in challenging environments requiring specialist cleaning services.
You will be comfortable working independently while also collaborating with wider support services. Most importantly, you will demonstrate empathy, professionalism and resilience when supporting vulnerable residents in often complex circumstances.
Essential Requirements
Experience
• Proven experience in specialist, industrial or biohazard cleaning environments.
• Experience undertaking deep cleans in challenging settings, including hoarded properties, infestations or hazardous environments.
• Knowledge of health and safety requirements, including COSHH regulations and PPE use.
• Experience working under pressure while maintaining high standards.
• Ability to work effectively both independently and as part of a team.
Skills
• Strong knowledge of deep cleaning, disinfection and safe waste disposal techniques.
• Ability to operate specialist cleaning equipment safely and effectively.
• Excellent understanding of health and safety practices.
• Strong communication and interpersonal skills.
• Ability to engage sensitively with vulnerable individuals.
• Good organisational and time management skills.
• Strong observational skills and attention to detail.
• Conflict resolution and de-escalation skills.
• Basic IT skills for digital record keeping and reporting.
• Experience of working in multi-agency environments.
• Commitment to person-centred service delivery.
• Full UK Driving Licence.
Qualifications
The following are desirable and beneficial:
• Biohazard Cleaning Certification.
• Health & Safety Training, including COSHH Awareness.
• Manual Handling Certification.
Equivalent experience and alternative qualifications will be considered in line with Westminster’s commitment to diversity and inclusion.
What We Offer
• ?18.30 per hour PAYE.
• Flexible bank work to fit around other commitments.
• Opportunity to support vulnerable residents and make a meaningful difference.
• Exposure to a varied and rewarding workload.
• Ongoing training and development opportunities.
• Inclusive and supportive working environment aligned with The Westminster Way.