Clerical Assistant (Grade 4)

12 October 2026
£14 / hour
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Job Description

Job title: Clerical Assistant (Grade 4)
Job Category: Admin & Clerical
Location: Ty Elai, Heol Dinas Isaf, Tonypandy, Rhondda Cynon Taf, CF401NY, Rhondda Cynon Taf County Borough Council
Hours per week: 37
Salary: £13.92 per hour
2 Days Office, 3 days remote
Hybrid Working – 2 Days in office required
What you will deliver:
• To arrange courses and events, liaising with both internal and external suppliers and agencies to book facilitators, venues, catering, external conferences, travel and accommodation.
• To input a range of information into RCT Source training database as required and create and maintain course files ensuring accurate information is held.
• To design and ensure timely distribution of course flyers, programmes, certificates and registration forms for all courses, updating all as and when required due to ever changing requirements.
• To deal with incoming/outgoing mail, ensure timely and effective distribution.
• Take messages for colleagues and deal with all telephone enquiries in a polite and efficient manner.
• To provide a range of appropriate clerical duties as required including photocopying and filing.
• To provide a good standard of word processing duties for the Team.
What you will deliver:
• To support other administrative staff in maintaining appropriate filing systems.
• To provide cover for other administrative staff, as appropriate.
• Any other duties commensurate with grade/experience and as determined by your line manager, or as a mutually agreed development opportunity.
• To carry out health and safety responsibilities in accordance with the Division’s Health and Safety Responsibilities document.
• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate learning and development activities.
Recognising the needs of everyone who needs and uses our services is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the possible inappropriate treatment of a Child, Young Person, or Adults at risk.
PERSON SPECIFICATION
This Person Specification sets out the knowledge and/or qualifications, past experience and personal competencies that would be ideal for this particular post.
The Knowledge/Qualifications and Experience sections describe what is required in terms of the technical ability that is needed to do this job successfully.
The Competencies section describes the kinds of non-technical skills, abilities and personal characteristics that the ideal person for this particular role would have. The competencies describe how that person would ideally work with other people and how they would approach their responsibilities.
The Special Conditions and Professional Requirements section describes any other qualities appropriate to the particular circumstances associated with this role.
Knowledge / Education
Essential Desirable
Competent with Windows based IT programmes NVQ 2/3 in administration or its equivalent or a willingness to achieve a suitably relevant qualification within 18 months
A good standard of education