TECHNICAL BUSINESS SUPPORT OFFICER

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Job Description

Job Category : Engineering & Surveying
Location :Rotherham Metropolitan Borough Council
Hours Per Week :37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.50

The post holder will work as part of a multi-skilled Highway and Transportation Service within the Regeneration & Environment Directorate and provide technical assistance to professional staff particularly in the investigation, preliminary and detailed design, preparation and supervision of Highway and Transportation projects as well as day to day management of public transport and highway network management issues.

Rotherham Borough Council operates a hybrid working system, where office attendance is required a minimum of 3 days per week, but is subject to service requirements.

Ideally the successful candidate should live within a 1 hour commute of Rotherham.

The successful candidate must have experience, and be competent in letter writing, as the role will require responding to correspondence from members of the public, Councillors, Members of Parliament, together with other stakeholders. In addition, the role will also require the processing of Purchase Orders, processing of highway permits, and managing the correspondence database.

Experience

Working in a technical role, providing advisory/regulatory advice within a customer-focused service delivery organisation

Managing projects including performance management, reporting against targets

Carrying out research, analysis and producing the relevant reports/action plans

Exercising effective financial control and working within budget constraints

Communicating and liaising with a wide range of people

Maintaining sensitive and confidential information

Managing and developing staff, including carrying out performance and development reviews and recruiting and selecting staff

Performance management and quality assurance systems

Reviewing and revising business processes and implementing new ways of working

Using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet and e-mail

2. Qualifications
Level 6 qualification e.g. Bachelor Degrees, Graduate Certificates and Diplomas, or Level 5 qualification e.g. Diplomas of HE and FE, foundation degrees and HNDs, plus experience in relevant areas of work over a period of years
Or
Evidence of the equivalent level of knowledge gained through work experience