Higher Clerical Assistant (Grade 3)

Job Description

Job Title : Higher Clerical Assistant (Grade 3)
Job Category : Social Care – Unqualified
Location : Llandough Hospital, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £12.00

The post is temporary for 3 months and then following an interview process we are looking to recruit this post on a permanent basis

The role consists of answering and dealing with phone calls from the public, service users and other agencies. Duties also involve, supporting the PPN process, updating databases (Carefirst), emailing, placing orders for goods/services via SAP, taking minutes and other general office duties. Cover may also be required in other teams such as MHSOP, based in Llandough Hospital and also for the Management Team in County Hall. The role is based on site only (no hybrid working) and the hours of work: 8.30am – 5pm Mon to Thurs and 8.30am – 4.30pm Fri.

Experience / Knowledge

Dealing with the public
Dealing with a variety of tasks & demands relevant to the post

Skills and Abilities
Skills in the use of database / financial systems
Word processing skills
Ability to communicate accurately/concisely and sensitively
Ability to organise and prioritise own workload
Commitment to produce quality work
Ability to use initiative

Must be able to work as part of a team and contribute to effective team-working
Ability to be flexible and cope positively with change
Ability to deal with issues of a confidential nature
Non-judgemental attitude