Support Worker – Grade D

Job Description

Job Category :Social & Healthcare Unqualified
Location : The Vine, Plymouth City Council
Start Date : immediate Start
Salary: £11.81
Manual handling and Dysphasia training essential

Key activities

 Support service users with all aspects of personal care, eating, drinking and PEG feeds. Ensuring a person is treated with dignity, sensitivity and respect at all times. (40%)
 Support and empower service users to develop daily independent living skills, including simple snack/ meal preparation, shopping, managing service user’s personal monies. Enable service users to make informed choices, delivering a range of identified activities. (10%)
 Use a variety of communication methods to aid communication, independence and choice making. (20%)
 Assist with the safe administration of medication and emergency rescue medication, in accordance with the health/ medical needs of service users. (5%)
 Support customers to access social/community activities of their choice, build, and sustain relationships with their peers, family, friends and wider community. (15%)
 Undertake daily report writing, including the completion of service user’s daily diaries, Incident/Illness Report Forms, seizure record charts and assessments. (5%)
 Advocating for individuals who attend the service to ensure their voice is heard. (5%)
 Carry out other duties appropriate to the grade of the post

Essential qualifications/ knowledge

 Literacy skills to keep records and contribute to reviews and meetings.
 Experience of working with people with learning disabilities and complex
needs.
 Knowledge and experience of the need for dignity, respect and sensitivity
when supporting the service user group.
 Undertake personal care tasks in accordance with Manual Handling
Regulations.
 Evidence of a commitment to continuous personal development.
 Experience and understanding of people with a learning disability.
 Knowledge of the need for dignity, respect and sensitivity when working
with people with a learning disability.
 Basic level of literacy and numeracy.
 Basic IT Skills.
Essential to Driver Role only
 Must hold a current, full UK driving license.
 PCC Minibus Driver Certificate or willingness to attend the training course.
 PCC Driver & Passenger Assistant Certificate or willingness to attend the
training course.

Desirable qualifications/ knowledge

NVQ Level 2 in Care/Health and Social care Diploma
 Learning Disability Qualifications (LDQ)
 Knowledge and/or experience of working with people who challenge the
service.
 Knowledge of relevant Plymouth City Council policies and procedures.
 (E.g. Equal Opportunities, Health and Safety, Risk Assessments, Manual

Handling Regulations).
 Knowledge of other relevant legislation covering disclosure, safeguarding
health and safety, discrimination and human rights.  Current, full UK driving license

Essential experience

Physical skills, co-ordination required for operating specific equipment such as hoists, feeding and mobility aids while supporting service user’s personal care and mobility needs.
 Effective communication skills through Total Communication, with the use of signs, symbols, photos, gesture and objects of reference.
 Skills to implement individual and group activities/sessions, with clear aims and objectives.
 Ability to support service users with transport requirements.
 Caring skills required as jobholder is dealing with the basic needs of
demanding service users.
 Supporting the demands of service users, especially when working in the
community, requiring some interpretation of information or situations to respond to service users’ needs.