HR Consultant – Grade H *MR

Job Description

Job Category :Human Resources – General
Location : Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week :37.00
Start Date : Immediate Start
Start Time :09:00
End Time :17:00
Salary: £20.47

Role outcomes
 Provide advice and support in respect of job evaluation, job redesign, restructure, employee relations, contractual and other operational HR issues.
 Deliver an effective and timely HR Consultancy service by working in partnership with managers on HR related issues, such as those arising from restructuring, TUPE and change exercises.
 Develop and mentor the HR and Culture Assistants
 Evaluate the service provided to Directorates and meet regularly with users to review the service and work with the HROD Community to further develop monitoring mechanisms against which the HR teams’ performance can be measured.
 Attend and support managers on appropriate action to take on disciplinary, grievance, capability and absence issues with minimal supervision, in line with Council’s policies and procedures. Where managers are new to this area, providing hands on support and advice and training to help up- skill the managers.
 Attend formal meetings/hearings/ case conferences/appeals as necessary and advise on management reports and correspondence in accordance with Council’s procedures.

Key activities

Use case management tools, case conferences, rag ratings to manage cases status and facilitating lessons learnt approach. Evaluating the effectiveness of the services provided by seeking feedback on employee experience across the Council on a regular basis.
 Promotes interdisciplinary co-operation, which actively pulls teams together to deliver service objectives. Also deliver services in line with our service level agreement.
 Develops a good understanding of business issues and how to identify and deliver HROD interventions and solutions to meet business needs.
 Interprets HR policies and terms and conditions and ensure that these are implemented fairly
 Work closely with the Head of Consultancy, Culture HR Partners, Trade Unions and OD Consultants to provide a seamless HR service.
 Assist in facilitating ER case conference and lesson learns to promote continuous improvement and ensure that the appropriate interventions are in place.
 Ensures the Council meets its obligations in terms of our People Strategy, Corporate plan.
 Deliver excellent customer and person centric services. Develop professional working relations with managers and coach managers on ER activities to build their HR Capacity.
 Manage and contribute to HR projects and assist in the development of HR policies.

Essential qualifications/ knowledge

Associate member of the Chartered Institute of Personnel and Development or equivalent or working towards CIPD level 5- Associate Diploma.

Understanding of the local government sector, the wider commercial market and new models of service delivery and the challenges facing the sector.
 Previous experience in Human Resources or HR consultancy role within a large and complex organisation
 Strong Employee Relations (including development of HR policies and guidelines) and employment law knowledge
 Understanding of equalities legislation and application in HR activities.

Desirable qualifications/ knowledge

Knowledge of e-capabilities for HR services and experience in and evaluating the effectiveness of the HR activities.
 MCIPD with evidence of continuing professional development  Accredited Mediator
Accredited Mediator

Essential experience

Experience of providing HR support on a full range of issues to line managers providing creative solutions to business problems
 Experience of significant casework in sickness absence management, disciplinary and grievances.
 Experience of managing change including re-structure, redundancy and staff transfers and the use of the relevant statutory and legal requirements.
 Experience in conducting redundancy consultations/communication and providing direct support to line managers and employee during the process is essential.
 Experience of contributing to the development and successful implementation of HR policies or procedures.
 Knowledge of employment law and current best practice in people management experience in identifying and implementing improvements to HR processes.
 Reacts appropriately and in a timely way to current ER issues and problems and does so decisively.
 Acts promptly in crisis or other time sensitive situation, involving others where appropriate and ability to facilitate case conference and resolve long standing cases swiftly and successfully.
 Facilitation of training on HR matters and evidence of continuous professional development
 Proven ability to develop a good understanding of business issues and how to identify and deliver HROD interventions and solutions to meet business needs.

HR Consultant required for up to 12 months with experience of employee relations and restructuring within local government.
Based within a supportive and professional team, the role will require hybrid working – with a requirement to be on site 2 to 3 days per week.