Payroll Officer – Chichester (G6)

Job Description

Job Title : Payroll Officer – Chichester (G6)
Job Category : Finance
Location : County Hall, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £12.02

Please note we require 2 Payroll Officers, from April – end of September 2023.
The candidates will be required to be in the Chichester office one day a week.

Required experience and skills
(These will be used as the shortlisting criteria)

Key Skills:
1. Good numeracy skills to work with figures and make sound and accurate financial calculations, working methodically.
2. Clear written communication skills to prepare letters, correspondence and respond to emails to resolve complex customer enquiries matters.
3. Good analytical and problem solving skills to analyse complex/technical information or issues and find practical solutions on more difficult matters,
4. Good verbal communication skills to provide specialist advice and guidance and communicate effectively across the team and with managers and outside bodies. Including the ability to provide clear advice, technical information and informal training in ways to best promote understanding.
5. The ability to plan and prioritise work and organising activities in co-ordination with others to meet objectives and deadlines. Including when working under pressure.
6. Sound and accurate IT skills including Word and Excel (or equivalent) and the use of payroll systems (e.g. SAP, Oracle) for operating a similar service.

Qualifications and/or experience:
⦁ Good working knowledge of SAP/AXISe or other similar equivalent IT system used for working with Payroll, Pensions and HR Administration or within a similar financial environment. Sound and accurate overall IT knowledge including Microsoft Office
⦁ 4 GCSEs with A-C passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.
⦁ Institute of Payroll & Pensions Management (IPPM) part qualified at NVQ level 3 (Foundation in Local Government Pensions Administration) or 4 (Team Leading- Payroll/Pensions) or an equivalent qualification or demonstrable technical and theoretical knowledge related to Payroll or Pensions Administration.
⦁ Experience of working in a customer orientated environment.
⦁ Experience of payroll or pensions practice, applications, and regulations
⦁ Experience providing advice or guidance to managers or customers. Including explaining specialist or technical information.
⦁ Experience in supporting others or providing on-the-job training to colleagues to maximise their specific capabilities.
⦁ Sound experience demonstrating applied specialist practical and theoretical knowledge of working in Payroll. Including experience of the relevant IT systems and administrative processes, and a working knowledge of Pension/Payroll practice and the application of legislation.
⦁ The ability to manipulate data and work on statistics to produce user friendly reports, putting together and displaying information related to services in a clear and appropriate way, including highlighting issues or monitoring against objectives.
⦁ The ability to contribute to reviewing working practices. Including the ability to analyse current practice, recognise where change is needed, and contribute to improving working methods, systems and the effectiveness of processes and service delivery.

Key responsibilities
⦁ To provide reliable, efficient and effective flexible support to a team of a complex administrative nature relating to the delivery of a specialist financially related service (e.g. Pensions and Payroll,).
⦁ Responding to client/customer queries, giving information and guidance relating to the service, maintaining records and producing standard correspondence providing support and day to day processing according to set procedures.
⦁ To provide senior level specialist administration, support and advice to assist the team in delivering its central service function.
⦁ Supports and advises other team members with processing and procedures ensuring high standards of service. Checks work done by Administrators as necessary.
⦁ Works as a specialist administrator on the various processing tasks and calculations done by the team.
⦁ Organises own workload according to demands, planning work in co-ordination with others to meet service objectives and deliver a customer focussed service.
⦁ Delivers timely and efficient specialist administrative support to a team or across teams with an awareness of team requirements. Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service.
⦁ Processes timely and accurate payments, contracts of employment, changes to personnel and pension records, or other administration tasks relating to the team service (or service across teams).
⦁ Uses SAP, or other large computerised system to undertake these processes according to procedure. Performs related manual calculations and works with formulae where necessary.
⦁ Analyses information to draw conclusions relating to employees individual pension, salary, salary payments, leave entitlement or terms and conditions of employment and to process various related tasks appropriately over periods of two to three hours.
⦁ Updates and maintains relevant computerised and manual records relating to the service appropriately and accurately.
Responds independently to communications and queries using initiative to resolve unexpected problems as necessary. Including responding to requests for information, drafting non-standard letters, providing advice,