Senior Technical Officer

Job Description

Job Category: Facilities & Environmental Services
Location: Bridgwater House, Somerset Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 08:00
End Time: 17:00
Salary: £40.00

Job Purpose:
The purpose of the role is to manage clients applications for Disabled Facilities Grants, loans and repair grants, including design and organising schemes ensuring the property meets the needs of individuals and the Decent Homes Standard.

Qualifications and Experience:
Qualification to HNC/D Level in surveying or relevant professional qualification.
Experience will cover one or more of the following disciplines:
• Working in a residential building surveying related capacity in either a local authority or the private sector.
• Working and processing datasets, databases and can interpret data
• Knowledge of housing legislation in the areas of applying housing renewal in relation to private sector housing including supervision of building works and means testing.
• Basic housing finance.
• Processing grants.
• Ongoing professional development.

The post is required to work in a highly regulated process driven and customer-orientated service environment. The post will come into contact with service users who are vulnerable and vary in complexity of their situation. This will require explaining the grant process and works in an uncomplicated way which ensures the service user understands what is about to happen, timescales and what the final adaptation may look like.

There will be a need to be adept at project management and managing competing deadlines, using appropriate skills to work alongside contractors and other agencies to deliver a scheme within budget and to meet required need. Health and safety will play an important part in ensuring safe working practices are observed throughout the project. There will be times when the post works alone. There will be the ability to manage customer expectations and difficult situations, responding effectively to customers’ demands and views.

Special Circumstances:
• The post holder will be expected to attend occasional evening meetings and have flexibility in their working pattern.
• You will need a current driving license and access to a car.