Business Services Administrator – Burgess Hill / Shoreham / Bognor

Job Description

Job Category: Administration
Location: Burnside Centre, West Sussex County Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:30
Salary: £11.12 to £12.42 per hour

Mon – Fri 08:30am-5:00pm and requires a day or 2 in the office and the rest can be worked from home.

In the Family Safeguarding Team

Job Purpose:
⦁ Member of an admin resource pool, responsible for providing a range of administrative support within and across services as determined by the Team Manager.
⦁ Responsible for the provision of an effective and efficient, professional & flexible administrative service to support clients. Undertaking a wide range of technical/specialist admin tasks as directed, whilst maintaining high standards of work.
⦁ Taking notes, requiring intense concentration over lengthy periods, analysing and interpreting complicated information which is also sensitive/ disturbing / highly confidential, such as note taking at Child Protection conferences.
⦁ Delivers timely and efficient specialist financial administrative support to a team or across teams with an awareness of team requirements.
⦁ Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service.
⦁ Analyses technical financial information relating to the team specialism and draws conclusions to process varied tasks appropriately. For example, analyses information relating to a client’s assessment or service’s budget and suggests appropriate action according to the individual situation in line with procedures
⦁ To locally deliver a flexible administrative service to a diverse range of internal clients to a high standard. To include: creation of complicated documents in specialist ICT software, electronic filing systems, report writing, organisation of large events/courses.
⦁ Communicate with and develop good working relationships with a wide and diverse range of people, such as Senior Management, customers, key contacts and members of the public
⦁ To co-ordinate case conferences or events which involve: arranging dates, booking of rooms, informing attendees of arrangements and distribution of highly confidential papers within statutory timescales.

Qualifications:
⦁ Demonstrable office experience using administrative office systems and practices.

Essential Skills:
⦁ Good understanding of data management, including collection and processing.
⦁ Relevant theoretical or organisational knowledge of systems, procedures and policies associated with operating an administrative service.
⦁ Good knowledge of a wide and varied range of ICT software.

Experience:
⦁ Experience of working within administrative office systems/practices and providing effective flexible administrative support to various service areas.
⦁ Demonstrable evidence of organising and handling data sets, of turning data into information and providing administrative output i.e. Word, Excel etc.
⦁ Ability to take electronic notes in meetings.
⦁ Good at organising day to day workload in order to follow/meet a given brief.
⦁ Experience and confidence in dealing with people and the ability to establish credibility at all levels of the organisation.