Transport Officer
Job Description
Job Category : Social Care & Health Non-Qualified
Location : County Hall, Monmouthshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.10
The purpose of this role is to ensure that Passenger Transport are providing safe, efficient and effective transport, which includes home to school mainstream transport, Additional Learning Needs Transport and Social Services Transport. This will involve procuring, managing and monitoring of contracts to ensure we are providing the most efficient service we can.
Our Purpose:-
We are responsible for the commissioning, management and monitoring of the Councils home to school transport service, ALN and Social Services transport. It is our responsibility to ensure that all those entitled to statutory or concessionary home to school transport can access our service in a safe way.
The Purpose of this Role:-
The purpose of this role is to ensure that Passenger Transport are providing safe, efficient and effective transport, which includes home to school mainstream transport, Additional Learning Needs Transport and Social Services Transport. This will involve procuring, managing and monitoring of contracts to ensure we are providing the most efficient service we can.
Expectation and Outcomes of this Role:-
To ensure that MCC and the Passenger Transport Unit are represented and promoted at every opportunity when discussions are held. To ensure that the contracted transport network to schools and other destinations is efficient, meets best value and is continually reviewed. To engage proactively with schools, parents and operators across Monmouthshire County Council to plan and implement transport routes and, where resources allow, improve quality of school transport.
Your responsibilities are to:-
Plan and arrange the provision of passenger transport and social services networks ensuring compliance with the “1985 Transport Act” and “Learner Travel Wales Measure”. Liaise and communicate with clients and service providers to plan, arrange and review passenger transport networks, Mission software where relevant, to ensure that they are provided efficiently effectively and economically to achieve service integration.
Prepare detailed service designs and tender specifications for the provision of passenger transport services, Social Services, Additional Learning needs (ALN / SEN) and Post 16 SEN to ensure the services are provided efficiently, effectively and economically and in accordance with the Authority’s procurement rules and financial regulations along with legislation. Evaluate tender submissions and make recommendations on awards. Maintain financial monitoring processes and keep accurate records on costs and recharges. This will include the administration and recording of Season Tickets and Personal Travel Budgets.
Assist with the management and supervision of the contracts for the provision of passenger transport to ensure compliance with the contract specification, contract terms and conditions and all relevant legislation. To collate, record and monitor key documents from contract transport providers ensuring current validity and compliance with legislative and contractual requirements. Maintain accurate records on CTX and any other systems used within Passenger Transport. Ensure all operators hold relevant DBS certificates in line with policies and legislation and conduct DBS risk assessments where required by Policy.
Arrange and carry out on-site monitoring and compliance exercises, including multi agency exercises. Assist with public service monitoring when required. Meet with contractors on a regular basis to ensure ongoing quality of service delivery.
Assist with the development and maintenance of the information service for passenger transport to ensure the customers are informed, the service is marketed to the public and operators are monitored to ensure compliance and delivery of a customer focused service.
Work closely with schools/colleges, other departments within the Authority, other local Authorities and external agencies to ensure the most efficient use of resources, to ensure that relevant information is shared, and to ensure that best practices are maintained and developed. To manage large amounts of sensitive information relative to learner travel users, applicants and staff, and ensure that the Authority complies with data protection regulations relative to the scale and sensitivity of such information.
Person Specification
How will we know if you are the right person for the role? As the successful candidate you will have demonstrated:-
• Practical experience of procuring and implementing home to School transport within a
commissioning environment.
• An understanding of home to school passenger transport services and systems
• Ability to confidently use computer systems, to develop, record, analyse and report contracts
• Is familiar with the safeguarding legislation and associated protocols
• To be able to undertake Monitoring of School contracts
• Have practical experience of reading and monitoring legal documents and ensuring compliance thereof
• Have experience of effective record managment, GDPR regulations and DBS requirements
• The ability to work to strict deadlines in a pressurised environment
• Effective working relationships with Stakeholders
• Can demonstrate examples of best Practice and innovative working
• To work on own initiative
• Be able to demonstrate flexibility and a willingness to adapt to changes in a customer focused environment
• Practical skill, knowledge and experience of a range of IT applications
• Effective and Efficient communication skills, both written and verbal
• Welsh Desirable. You may be required to learn or improve your existing skills through attending staff Welsh language training funded by the council. This will be implemented if a need for Welsh language skills in the role arises.
• You will need to hold a current driving licence and have access to a vehicle for work purposes, if required.
