Support resettlement officer

Job Description

Job Category : Social Care – Unqualified
Location : NEATH CIVIC CENTRE, Neath Port Talbot Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time :08:30
End Time :17:00
Salary: £13.91

Main Purpose of the Job
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To provide practical tenancy support to young people who are accommodated in a young person designated supported housing project. Also providing support to any YP housed in temporary accommodation via the Housing Options service and working alongside colleagues within the Housing Options service and partners to ensure identified needs are being met. .

The service provided is in line with Housing Support Grant outcomes as below:

• Feeling Safe
• Contributing to the safety and wellbeing of themselves and others
• Managing Accommodation
• Managing relationships
• Feeling part of the community
• Managing money
• Engaging in education and learning
• Engaging in employment or voluntary work
• Physically healthy
• Mentally healthy
• Leading a healthy and active lifestyle

Key Responsibilities
• To carry out risk assessments, support needs assessments and prepare, co-ordinate and assist in delivering an appropriate package of support with the aim of securing and/or sustaining tenancies or licenses and/or preventing homelessness for young people
• To work alongside the allocated Support and Accommodation officer where appropriate to work to the Personal Housing Plan and actions within it
• To maintain accurate records of support sessions and correspondence
• To assist and advise service users on relevant benefit claims
• To work within policies and procedures to ensure that the section meets the requirements of the Housing Support Grant Outcomes Framework, including timely recording of outcomes
• To work with the YP to maintain a good standard of accommodation
• To gain expert knowledge of the role of housing providers, tenancy support and advice agencies within the area and their contribution to the prevention of homelessness and to refer clients appropriately to identified agencies where the need has been identified
• Establish effective liaison with other agencies in both statutory and voluntary sector to best the needs of the service user
• Participate in the Housing Options out of hours rota to include weekends and bank holidays
• To participate in supervision and appraisal sessions and to undertake personal development and training as identified
• To comply with the Corporate and Directorate Health and Safety Policy and Procedures including participation in regular fire drills and to ensure that all residents are familiar with evacuation procedures in event of fire
• As directed by management to represent the service on identified groups and forums
• To work effectively as a team member by sharing information, providing cover for other team members commensurate with grade and contributing to the development of the service
• To work flexibly and in a non-judgemental manner

Support worker required to work with Ukranian households currently residing in Initial Accommodation or with hosts within the NPT county borough. This will involve support to source alternative accommodation ensuring it is affordable, advising on benefits and supporting with the resettlement into the property