Repairs Manager

Job Description

Job Title : Repairs Manager
Job Category : Commercial
Location : London Borough of Newham
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £21.77

Overall Purpose of Job
To manage a team of response repairs operatives and planner to ensure that we plan, allocate, and manage repair requests from residents, carried out by the team of trade operatives or subcontractors allocated to the work stream, with particular regard to the level of service, quality, productivity, value for money and cost control while meeting an agreed set of contractual KPI’s.
To provide leadership and motivation to teams and individuals to perform consistently at the highest level, whilst maintaining a focus on delivering business KPIs within a framework of robust Health & Safety standards, resident consultation and excellent customer services.
To be commercially aware, with full budget and P&L accountability for your team, ensuring clear financial budgets are set annually, monitored regularly, and reviewed quarterly against actual performance.
You will ensure that Newham remains a viable and forward thinking organization that has a strong focus on community leadership and commitment to resident involvement by providing an excellent repairs and maintenance service that has residents at the heart of all that we do.

Wet Trades & Drainage – To manage, direct and plan the assigned repairs and maintenance workforce on a daily basis, with particular regard to the level of service, quality, satisfaction, cost control and meeting specified completion dates.
Providing an effective repairs and maintenance service for the Department, and an effective and customer focused service to residents and members of the public, in accordance with Health & Safety regulations and specialised legislation