Tribunal Appeals Officer SEND CA11 2511 Grade K

Job Description

Job Category : Social & Healthcare Qualified
Location :Wiltshire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time :09:00
End Time :17:00
Salary: £279.22
Knowledge
• Extensive knowledge of current & developing national policy in relation to children’s services e.g., Children & Families Act, Part 3 (2014), Working Together 2013.
• Degree level qualification or substantial equivalent experience demonstrating good working knowledge of IT systems/procedures
• A practical understanding of the tribunal process, including collection, processing, provision and analysis of information.

Skills
• Substantial previous experience working in health, social care or education environment with relevant SEND appeal experience
• Experience of working in partnership with children, young people and their families, particularly those with complex SEND and demonstrating the principles of coproduction in these professional relationships
• Ability to establish a successful and trusting relationship with the child or young person and family including empowering them to make decisions
• Extensive experience of supporting and advising settings/other practitioners, including those from health and social care teams and other organizations

Enhancing capabilities
• Good team player who can also work on own initiative with ability to prioritize tasks and competing deadlines
• Ability to make and maintain positive working relationships with others within and outside of the immediate working environment
• Excellent written and verbal communication skills
• Knowledge of all relevant current legislation and frameworks

Degree or equivalent experience/skills.
ITQ 2 or equivalent skill and ability demonstrating significant experience in IT systems.
Professional qualification in area of specialism.
Licence / certificate / qualification required for the role.
Some relevant professional experience post qualification in a similar work environment.
Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation in the area of specialism.
Excellent ICT skills including use of Microsoft applications and specialist systems.
Experience of multi-disciplinary and partnership working and awareness of the issues involved.
Planning and workload management skills.
Proven assessment and investigation skills appropriate to the scope of the role. Ability to carry out complex client assessments.
Experience of using professional knowledge to work within referral systems according to established criteria.
Proven ability to work with challenging client groups and situations.
Excellent interpersonal and communication skills.
Proven ability to deliver training.
Accurate record keeping and report writing.
Good presentational skills.
Knowledge of financial assessment processes.

The main responsibility of the Tribunal Appeals Officer is to support Wiltshire Council in delivering to the legal requirements associated with the SEN and Disability Tribunal (SENDIST) appeal processes including representing Wiltshire Council at appeal hearings. The role requires the collation and analysis of information in order to support the preparation of reports from the local authority and other evidence in response to tribunal appeals, with support provided by the Tribunal Lead Worker. Close and frequent monitoring of conflicting deadlines and changing priorities will be required, as well as proactive responses to challenging situations. Specific duties include: -Arranging and organising the case discussion meetings for each appeal received into the Local Authority -Management of the administration and organisation associated with mediation and the SEND appeal process including the processing of paperwork associated with an appeal, including production of the tribunal bundle of documents prior to hearing, submitting statements to the tribunal -Production of accurate and high quality information for dissemination to the officers involved in the case, for example the SEND Team Manager or Education Officer and the local authority legal representative