Job Description
Job Category : Human Resources
Location : 160 Tooley Street, Southwark Council
Hours Per Week : 21.60
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.90
The role will require occasional travel to schools.
Principle accountabilities
1. Under the direction of the Human Resources Business Partner, provide a human
resources service to an allocation of around 30 schools within an agreed service level
agreement on a traded basis. Provide advice and guidance as needed to all schools that
trade with the service.
2. Plan the work for your allocated schools with the Human Resources Business Partner to
ensure that quality standards and deadlines are met, priorities are identified and
delivered to deadline and, where problems or concerns arise, they are resolved quickly
and effectively with the schools concerned.
3. Under the direction of the Human Resources Business Partner, provide high quality,
professional human resources advice, guidance and support to schools on the full range
of human resources issues including: organisational change, redundancy, redeployment,
case management, employment tribunals, industrial action, disciplinary, grievance,
performance, absence management, ill health retirement, recruitment, pay and terms
and conditions of employment.
4. Manage a personal allocation of employee relations case work. Influence, persuade,
coach and support school leaders to take appropriate action and manage risks in
accordance with agreed policies and procedures. Refer more complex cases to the
Human Resources Business Partner.
5. In collaboration with other team members, review and update audit documentation to
evaluate school compliance with human resources legislation and recommended
policies and procedures, undertake audits and report on findings on an annual basis.
6. Under the direction of the Head of Schools Human Resources, develop and undertake an
annual customer satisfaction survey and analyse and report on the findings.
7. Collate and record information in response to freedom of information requests and
other ad-hoc reporting on behalf of the Head of Schools Human Resources.
8. Support the Human Resources Business Partner to deliver change programmes in
schools including: collating contractual information, undertaking job evaluation,
calculating redundancy severance for affected staff, supporting redeployment,
producing and disseminating documents, collating and checking information required
for TUPE transfers, and undertaking job evaluation.
9. Arrange meetings on behalf of the Head of Schools Human Resources and Business
Partners, co-ordinating dates and attendance and taking notes as required.
10. Develop effective working relationships with constituent trade unions including:
supporting collective and local consultation and working in partnership to promote fair
and appropriate outcomes to individual human resources cases.
Knowledge and qualifications
1. CIPD or other recognised human resources qualification, or equivalent knowledge, skills
and experience.
2. Evidenced continuing professional development.
3. Understanding of human resources legislation and best practice.
4. Understanding of the principles of safeguarding children and vulnerable adults.
Experience
1. Working as an effective HR professional in a unionised organisation.
2. Working in a customer focussed environment.
3. Developing effective working relationships to understand the needs of customers and
other stakeholders and providing well informed advice.
4. Delivering successful human resources strategies to support continuous improvement.
5. Delivering high quality and accurate work to deadline in a fast paced, changing
environment.
Skills and abilities
1. Customer focused and driven by the achievement of high standards and achievements
through service/business delivery.
2. Able to work collaboratively as part of a team to ensure service objectives are met.
3. Able to work quickly and accurately under pressure whilst ensuring attention to detail.
4. Able to challenge, influence and persuade staff and managers in a variety of situations.
5. Able to create and build effective relationships and professional credibility with a range
of senior managers, stakeholders and professional staff.
6. Able to work on own initiative as well as plan, prioritise and meet deadlines.
7. Able to understand, assimilate, interpret, present and communicate complex
information.
8. Effective written and oral communication skills including report writing and presentation
skills.
9. Numerate with the ability to understand, manipulate and analyse HR data.
10. IT skills sufficient to produce clear written reports, spreadsheets, presentations and other
documents, to use HR management systems to record and analyse data, and maintain websites.