Estates Assistant

Job Description

Job Title : Estates Assistant
Job Category : Manual Labour / General Industrial
Location : Summergrove Halls, University of Central Lancashire
Hours Per Week : 36.25
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £12.12

Job Purpose:
To perform the role of Estates Services & Capital Projects (ESCP) representative at the Westlakes Campus and to act as the primary on-site point of contact for all matters relating to estates and facilities management.

To perform the ‘first responder’ and site coordination role for maintenance issues, emergencies, or incidents on campus and to oversee, supervise and coordinate all estates and facilities management activities on campus to ensure that a suitable and sufficient level of support is provided to all students, staff, and visitors.

Main Duties and Responsibilities:

1. To ensure the building is ready for business at the start of the day and that it is secure without defects at the close.
2. To act as the primary point of contact for students, staff, and visitors, in relation to all aspects of estates and facilities management e.g. maintenance, security, cleaning, car parking etc.
3. To assess and progress requests for services relating to estates and facilities management – escalating to contractors and/or the UCLan Estates Services & Capital Projects management team as necessary.
4. To act as the primary point of contact for the UCLan management team based off campus for all matters relating to estates and facilities management.
5. Perform basic maintenance duties such as repairing furniture, fixing broken door handles, replacing broken toilet seats etc.
6. Perform basic portering and on-site delivery services to support UCLan staff.
7. Act as the primary point of contact for all incidents, emergencies, and high-risk events on campus – liaising with the local emergency services and the Preston-based Security and Estates Services & Capital Projects managers overseeing security and emergency response etc.
8. Carry out daily, weekly, and monthly checks, tests, and inspections to ensure compliance with statutory legislation e.g. emergency light tests, fire alarm tests, first aid kits, water outlet flushing.
9. Oversee and supervise all contractors working on the buildings or infrastructure to ensure they are working safely and operating in accordance with the UCLan Contractor Control Policy.
10. To act as primary point of contact for the term Facilities Management service contractor in relation to all activities and services performed under that formal contract.
11. Provide a visible security presence on campus, liaising with local emergency services as well as UCLan Security Managers at the Preston campus and operating in line with existing Security Standard Operating Procedures (SOPs) relevant to the campus.
12. Oversee the testing of fire alarms and fire evacuation drills on campus – ensuring the safe and controlled evacuation of students, staff, and visitors. To also act as Incident Manager for activations.
13. To carry out regular internal and external campus housekeeping inspections and dynamic risk assessments to ensure that the campus remains safe, secure, and presented to the highest standard at all times.
14. Coordinate all estates and facilities management activities to minimise disruption to the student, staff, and visitor experience on campus.
15. Provide weekly reports to the Preston-based Estates Services & capital Projects management team in relation to estates and facilities management on campus.
16. Work closely with other UCLan staff located on campus to form an effective team in terms of covering during open hours of the campus and delivery of services in support of students, staff, and visitors to campus.
17. Provide occasional cover for main UCLan reception
18. Monitor the condition and utilisation of car parks on campus, through patrolling and controlling the booking of visitor parking spaces and coordinating event parking in accordance with the UCLan Car Parking Policy
19. Occasionally work outside of, or make adjustments to, the normal shift pattern to support activities/events at Westlakes.
20. To drive a University vehicle on occasion to support the activities/events at Westlakes
21. Undertake other duties commensurate with the role and grade and as requested through Estates Services & Capital Projects line management