Employee Services Assistant (Recruitment)

Job Description

Job Category : Admin & Clerical
Location : 3 Spilman Street, Carmarthenshire County Council
Hours Per Week : 37.00
Start Date: Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.84
9-5 Monday – Friday though will be open to accept part time applications. The role will be hybrid in the office 2 days a week however we may require the worker to be in the office 5 days during the intial training period. Welsh speaking is desirable.

Main Purpose of Job
To provide effective and timely recruitment and selection support ensuring high
standards of customer service as part of the Employee Services Team.
Key responsibilities
1. 2. 3. 4. 5. 6. 7. 8. 9. Prepare recruitment data for processing in accordance with appropriate
procedures, regulations and standards and ensure safeguarding processes are
followed and flag up areas of concern
Update and maintain a suite of recruitment related standard letters and
guidance ensuring managers and People Management colleagues have access
to the most up to date versions
Support the recruitment process from job advertisement to appointment as
required
Monitor progress of recruitment and liaise with managers regarding interviews,
pre-employment checks and offers of employment and respond to queries from
job applicants, recruiting managers and colleagues and escalate as necessary
Provide support on the application and submission of disclosure/registration
documentation for the Disclosure and Barring Service (DBS) checks
Maintain and update relevant entries on both manual and electronic HR/Payroll
records ensuring the quality and integrity of employee data adheres to Data
Protection and Carmarthenshire County Council standards
To be able to retrieve data to support an accurate and timely response to
enquiries and correspondence, with the ability to refer and brief Employee
Services Officers and the People Management team on more complex issues.
Assist with the review of processes and development of Standard Operating
Procedures.

Essential Criteria
Qualifications, Vocational training and Professional Memberships
NVQ in Business Administration level 2 or above, or equivalent in a relevant subject area or
equivalent experience
Job Related Skills and Competencies
Ability to prioritise conflicting demands
Ability to produce timely and accurate work within often, tight deadlines
Ability to work using own initiative and with a minimum of supervision
Ability to analyse situations and information and provide written or verbal advice.
Knowledge
Excellent ICT skills
Understanding and commitment to the principles of customer care and application in the
workplace
Experience
Successful experience of working in roles/projects where attention to detail is paramount
Experience of researching and interrogation of systems to produce relevant data
Personal qualities
Ability to work in a busy environment and manage conflicting demands and prioritise
Flexible approach
Confident and diplomatic communication skills to deliver, sometimes unwelcome,
information and advice
Ability to respond positively to challenge and suggestions for improvement
Ability to maintain confidentiality and exercise discretion when responding to queries
Desirable Criteria
Knowledge of good practice in recruitment administration
Working knowledge and understanding of HR/Payroll systems together with national and
local terms and conditions of employment across all occupation types
Demonstrable knowledge and understanding of key HR/Payroll core functions
Demonstrable knowledge of HR processes and procedures
Experience of working with an HR/Payroll system
CIPD – Chartered Institute of Personnel & development – Level 3
CIPP – Chartered Institute of Payroll Professionals – Certificate
Planning and project management skills