Court of Protection Officer (Grade 6)

Job Description

Job Category : Sec / Admin
Location :Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council
Hours Per Week :35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £18.10

Job Purpose
To be responsible for a case load managing the finances and property for vulnerable
adults for whom Liverpool City Council is the Court Appointed Deputy of Appointee.

Main Areas of Responsibility:
• To protect the property and financial affairs of vulnerable adults who are
subject to the Court of Protection.
• To act under the delegated Court Appointed Deputy to enforce the Court
Order on behalf of the Court, LCC and the client.
• At all times, the Post Holder must adhere to the Directions of the Court Order
and meet the Local Authority Deputy Standards set by the Office of the Public
Guardian and act in compliance to the Mental Capacity Act (2005).
• Liaise with the Court, Social Workers and other LCC staff, HMRC, DWP and
other government bodies and financial institutions on behalf of and in the best
interest of the client.
• To ensure COP representation at appropriate meetings in relation to an individual
client and their family members.
• Advise and explain to Social Workers and family members the procedures
relating to deceased Clients subject to Court of Protection regarding the funeral
and estate.
• Report to Office of the Public Guardian Visiting Officers on open/active cases.
• To provide guidance and training to appropriate staff.
• To carry out any other tasks reasonably required of the post holder

Qualification and training
Essential
• 5 GCSE’s/NVQ Level 3 in administration or equivalent (A)
Desirable
• ECDL
Experience
Essential
• Knowledge and understanding of the Court of Protection and Local Authority Deputy
Standards
• Experience of managing finances and property
• Experience of producing work of a high standard and working to tight deadlines
Desirable
• Experience of consulting with and advising staff, members of the public external
providers
• Experience of working with core IT and financial systems
Skills/Abilities
Essential
• An understanding of the Mental Capacity Act (MCA) and its Code of Practice

• Excellent verbal and written communication and interpersonal skills
• Well-developed IT skills
• Good organisational skills and ability to use own initiative and prioritise own
workload
• The ability to deal with distressed and/or aggressive customers in a sensitive
and professional manner
Desirable
• The ability to work independently and manage a personal caseload
• The ability to communicate and liaise efficiently at all levels within the Council
and with external partners
• The ability to deal with potential conflict but deliver positive outcomes
• The ability to produce quality work within highly pressurised and time
restricted situations
Commitment
Essential
• Practising and promoting equality or opportunity and non- discriminatory practice

• Provide a quality service to meet the needs of all services the applicant supports
Desirable
• An understanding of and a personal commitment to the Vision and Values of
Liverpool City Council
• Commitment to Best Practice and to participate in the development of the team
Other
Essential
• A commitment to equal opportunities
Desirable
• A commitment to providing customer focussed services
• Ability to work with minimum supervision, a conscientious attitude, willing to
learn new skills, be prepared to question and seek continuous improvement