Temporary Accommodation Officer

Job Description

Job Category: Housing
Location: Laurence House – Third Floor, Lewisham Council
Hours Per Week: 35.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £19.87

The Main Purpose of the role:
To provide a high quality, customer focussed and responsive Housing Management service for
residents living in temporary accommodation.

Qualifications
• A good level of general education including Grade C or above in GCSE English and Maths. (Essential)

Knowledge, Skills and Experience:
• Experience of working in a customer focused environment
• Working knowledge of the housing legislation relevant to this role.
• Understanding of the current challenges faces in social housing, particularly in relation to homelessness
• Experience of multi agency working to support customers to solve problems
• Experience of managing conflict with challenging customers and service users

DBS Basic.