Job Description
Job Category: Admin and Clerical
Location: Camberley Court, Nottingham Community Housing Association
Hours Per Week: 35.00
Start Date: Immediate Start
Start Time: 08:30
End Time: 16:30
Salary: £15.00
Looking for an experienced administrator to support 2 manager with customer complaints and other admin related tasks
Must be able to work on own imitative, confident in talking to customers and suppliers. It is important they are experienced in MS word with some basic excel experience a minimum. Attention to detail is a must – would suit a person of a curious nature that can think of the next steps. Organised and diligent in their approach.
Main responsibilities:
• Support the Contract Administration Manager to ensure the effective delivery of contracted repairs and planned services.
• Support with the administration of procurement of services via traditional tenders or frameworks in line with company policy and procedure; assist in producing and monitoring KPIs and taking necessary action to ensure the agreed standards are achieved.
• Contribute to the maintenance and development of Departmental Operational Plans; producing standard operating plans for area of work.
• Liaise with the planning team on arranging the of post inspection of completed works and H&S inspections.
• Ensure timely collation of handover packs and information for planned works.
• Provide administrative support to service area managers as required including but not limited to:
• Supporting with contract administration from inception to satisfactory completion
• Organising of operational and core group meetings including producing action logs and minutes
• Liaising with contractors for completed jobs not invoiced
• Proactively manage works in progress orders with contractors
Knowledge:
• NVQ level 3 or equivalent in a construction/QS related field
• Current knowledge of building construction, trades and maintenance services
• Skills and experience
• Experience of working in either a contract administrative role
• Demonstrable high level of numeracy and literacy
• Demonstrable experience of effectively planning and organising of contract administrative tasks
• I.T skills including advanced use of excel and word plus the ability to develop further knowledge