Job Description
Job Title : Executive Assistant PO2
Job Category : Admin / Clerical
Location : London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:30
Salary: £21.28
Required to be based in Haringey (Broadwater Farm Tottenham) at least three days per week, preferably 4
Role will also incorporate some office management tasks
Role will be supporting two heads of service and their teams, including diary and email management, liaison with other departments, organising meetings and minute taking
Experience of working as an EA or similar in a Local Authority environment is desirable
Duties and responsibilities
1. Responsible for managing the Head of Repairs and Maintenance, office, diary and itinerary as appropriate.
2. Consistently provide an excellent Executive Assistant service.
3. Act as the first point of contact and screen telephone and other enquiries, initiate appropriate action, deal with enquiries, help to resolve queries where possible, and provide the Head of Repairs and Maintenance, with an indication of items of importance or interest. This includes progressing and chasing responses to enquiries to the Head of Repairs and Maintenance.
4. Make decisions and act on behalf of the Head of Repairs and Maintenance within agreed parameters
5. Prepare for and service Senior Management meetings, Improvement Board meetings and all other meetings as directed by the Head of Repairs and Maintenance. Progress post-meeting actions within set timescales.
Knowledge and Experience
⦁ Substantial Executive Assistant experience at senior level and ability to demonstrate success within the role
⦁ Experience of project work
Experience of dealing appropriately with Councillors, Senior Managers and residents
Skills and Abilities
⦁ Excellent IT skills, including, word processing, spread sheets, electronic diary management, internet and e-mail
⦁ Ability to communicate at all levels with a wide range of telephone and personal callers as well as staff
⦁ Ability to confidently maintain positive contacts and relationships with key stakeholders including Board members and Councillors
⦁ Ability to take minutes
⦁ Excellent written skills
⦁ Ability to deal effectively with problems and enquiries
⦁ Ability to exercise tact, discretion and sensitivity
⦁ Proven ability of dealing with confidential matters
⦁ Demonstrate success as an effective team member
⦁ Committed to equal opportunities in all aspects of your work
⦁ Able to take a positive problem solving approach to your work
⦁ Willingness to tackle any task in the interests of the business
Demonstrate the ability to act on your own initiative