Job Description
Job Category : Human Resources
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time :17:30
Salary:£20.02
Worked in adults payment finance before
Understands Homecare provider payments/residential cycle
Used Mosaic to run pay-cycle
PURPOSE OF THE JOB:
• To make payments for Adult Social Care services on time and in accordance with payment processes and Council standing orders.
• To carry out all associated administrative and financial tasks to support the payment function.
• To carry out monitoring reviews of service users expenditure in accordance with Direct Payments procedures.
MAIN AREAS OF RESPONSIBILITY:
The post holder will have lead responsibility and accountability for the following:-
Payments
• To run, check and release Mosaic payment cycles in accordance with the agreed timescales.
• To reconcile payment cycles to the financial management system.
• To generate and distribute the home care supplier return to agreed timetable.
• To process all homecare payments and other ad hoc social care payments in accordance with payment procedures.
• To respond to customer / provider queries liaising with purchasing teams to resolve queries and expedite prompt payment.
• To be responsible for the recovery of overpayments and pursue debts in accordance with agreed procedures.
• To administer the petty cash account and the prepayment card arrangements for emergency / ad hoc payments as required by the service area.
Direct payment Monitoring
• To request monitoring returns from Direct Payment Scheme service users and monitor receipt, carry out checks for accuracy and arrange for budget holder sign off to agreed timescale.
• Identify non-compliance to monitoring procedures and take action to suspend or recover payments made.
• Recover all outstanding balances on Direct Payment Accounts and Pre-payment cards at annual balance review or closure.
• Respond to enquiries from service users and liaise with the Direct Payment Support Team to resolve queries.
TEAM:
• Contribute to the end of year closing programme, collating sundry debtors / creditors and other financial returns to deadline.
• Provide cover for team members.
• Work collaboratively with colleagues in Income Team and Client Financial Affairs Team to ensure a seamless payment and income function.
• As required, act as safe key holder.
OTHER DUTIES AND RESPONSIBILITIES:
• To scan all documents to relevant systems and / or archived as appropriate.
• To date stamp and distribute all incoming mail, check shared mailboxes and faxes and action.
• To receive and bank all income ensuring the completion of all supporting documents.
• Provide management information as requested.
• Contribute to any audit both internal and external.
• Contribute to the development of systems e.g. user acceptance testing, and training.
• Contribute to the job training of new staff.
• Attend and contribute to meetings locally or departmentally.
• To participate in cover arrangements for similar posts within the team and across the service.
• To carry out any other duties as might be required within the remit and responsibilities of the post.