Privately Rented Housing Officer (SO2)

Job Description

Job Category: Housing
Location: Civic Centre, Enfield Council
Hours Per Week: 35.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £20.00

We are transforming our Market Management Service to reshape the private rented sector to ensure it meets residents housing needs.
The Market Management Service oversee the procurement and management of temporary accommodation and private rented housing, including over 3000 temporary accommodation homes and approximately 600 private rented homes.

The new Market Management Service contains four teams:
• Market Shaping – to intervene into the private rented sector to improve supply and standards
• Housing Access – to coordinate access to temporary accommodation and private rented housing
• Housing Solutions – to provide a comprehensive leased temporary accommodation service combining housing options advice and housing management
• Private Rented Housing – to provide a commercially-focused, social letting service that will deliver decent, sustainable private rented homes.

The role:
• We are recruiting 1.5 Private Rented Housing Officers to join our new Private Rented Housing Service.
• We want ambitious, proactive people who can find creative and innovative solutions to local problems and a passion for customer service.
• You will be equipped with mobile technology and will be responsible for all aspects of tenancy and property management, including repairs, inspections, investigating complaints and dealing with tenancy related issues.
• You must have excellent written and verbal communication skills, strong IT skills and be able to work autonomously and inclusively in a team.
• You have experience of working in Property Management, Housing Management or hold a property-relevant degree and have a valid UK driving license and have access to own vehicle to perform your duties.