Trusted Assessor Project Officer – BR11

Job Description

Job Category :Social Care & Health Non-Qualified
Location : Civic Centre, Bromley Council
Hours Per Week :36.00
Start Date : immediate Start
Start Time :09:00
End Time :17:00
Salary: £20.14

1. With Heads of Service develop and implement the Trusted Assessor Provider Support Planning programme as set out in the Trusted Assessor Manual.
2. Work with staff and providers to further develop the Trusted Assessor Provider Support Planning model ensuring that all relevant staff are trained and that processes are in place to enable ongoing monitoring and to maximise independence for vulnerable adults and efficiencies for the council.
3. Build on Bromley Council’s strengths and outcome-based approaches, to ensure that adults maximise their opportunities and the Council maximises its efficiencies
4. Work with the System Development Lead to aligning the new system of structure changes with new arrangements in assessment and care management and across Adult Social Care
5. Deliver the allocated change projects and strive to achieve all perceived benefits
6. Responsible for ensuring that all project documentation which is to be supplied to the business, is completed to a high standard

7. Provide as necessary support and guidance to temporary staff working on specific time-limited projects

8. Working with Learning and Development and relevant trainers to ensure all Trusted Assessors are engaged and successfully complete a suitable training plan, to ensure successful use of the new system

SKILLS & ABILITIES

1. Proven ability to work on own initiative, manage and prioritise workload to meet deadlines, as well as accommodating unplanned changes to circumstances and priorities
2. Attention to detail and an ability to present documents to a varied audience
3. Effective verbal and written communication skills, with the ability to present information in an influencing way
4. Ability to plan, organise project work and prioritise tasks in accordance with service requirements
5. Proficient skills in Microsoft packages including Word, Excel, Outlook, SharePoint etc

KNOWLEDGE
1. An awareness of relevant legislation including the 2014 Care Act, financial and procurement regulations and GDPR

2. An understanding of how research, performance assessment frameworks, development and review methods could be applied in an adult social care setting.

EXPERIENCE
1. Practical experience of monitoring, planning, evaluation or performance improvement projects

2. Practical experience of information collection and presentation both electronic and hard copy.

3. Experience of contributing to a change management agenda – particularly in the areas of systems and processes.

4. Experience in conducting/ co-ordinating all aspects of user satisfaction surveys

5. Experience of being part of project groups to undertake time limited work

QUALIFICATIONS

• Educated to a minimum of GCSE or similar in Maths and English