Specialist Resettlement coordinator (SO2)

Job Description

Job Title : Specialist Resettlement coordinator (SO2)
Job Category : Housing
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £20.47

The Specialist Resettlement Housing Coordinator will provide specialist casework to single homeless applicants leaving institutions, such as hospitals and prisons, and with complex support needs.
The Coordinator must have expert knowledge of welfare, housing and homelessness policy, legislation, and practice as well as specialist knowledge surrounding the complex needs of single homeless applicants. They should also have knowledge of safeguarding vulnerable adults.
Experience, Skills, Knowledge & Abilities

Essential experience, skills and knowledge:

1. Significant experience of providing specialist homelessness casework to single homeless applicants with more complex needs, such as applicants leaving institutions including prisons and hospitals
2. Significant experience of working collaboratively to improve outcomes for single homeless applicants with more complex needs, such as applicants leaving institutions
3. Ability and experience to consistently deliver high levels of customer service to single homeless applicants with more complex needs
4. Ability and experience of ensuring all aspects of casework is carried out in accordance with legislation, strategies policies and initiatives set out at the national, regional and local level
5. Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework
6. Ability to contribute to the identification, dissemination and embedding of existing and emerging best practice within the team, and across the wider Housing Advisory Service
7. Ability to effectively communicate with a range of stakeholders, including applicants, members, partners, and so on
8. Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service
Significant knowledge of safeguarding best practice, including policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service

Qualifications & Professional registration criteria
1. High level of education or equivalent demonstratable experience
2. Evidence of Continuous Professional Development