Quality Assurance Officer (Gr H)

Job Description

Job Category: Procurement
Location: Guildhall, Royal Borough of Kingston
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £19.73

Role Purpose:
• The Council is focused on delivering the best possible outcomes for its communities.
• To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture.
• The role reports directly to the Quality Assurance Lead.
• This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and service providers to ensure the quality of services commissioned.
• This role captures service user and carer feedback, maintains frequent contact with specific service providers, and collates information and intelligence to inform safeguarding, contract management, commissioning and procurement activity.
• This role works closely with colleagues across ASC to agree areas for review and improvement.