Information Officer – SC6

Job Description

Job Category: Admin / Clerical
Location: Hackney Service Centre, Hackney Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £16.01

Information Officer

Based within the Multi Agency Safeguarding Hub (MASH), you will be part of the single ‘front door’ for Children and Families Services, supporting the provision of an effective safeguarding response to professionals and members of the public who are concerned about a child’s welfare and/or requesting services to meet identified needs.

The post holder will provide robust scrutiny of information held on a range of IT systems, assisting in the timely and efficient processing of referrals, decisions and actions. The post will play a key role in supporting the development of the service and contributing to the overall effectiveness of referral and support mechanisms for services to children in Hackney.

The post holder will carry out a number of key administrative duties vital to the efficient running of the service. Using your skills to prioritise and organise, you will support MASH in the delivery of its objectives and play a key role in the identification and sharing of information to support the management of risk.

Successful candidates will be:
Able to work flexibly, both individually and as part of a team.
Experienced in providing and managing information and dealing with phones calls to the CFS from partner agencies and community.
Able to collate and progress accurate information and to understand demands of the “front door” in CFS.
Able to present complex information in a timely manner and in a variety of formats including Google documents, sheets and Google slides.
Able to communicate confidently, effectively and assertively with people at all levels, verbally and in writing.
Able to manage a variety of demanding tasks simultaneously to achieve deadlines and targets.