Administrative Assistant (Grade 4)

Job Description

Job Category : Admin & Clerical
Location : Ty Elai, Rhondda Cynon Taf County Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.21

Rhondda Cynon Taf Council is one of the largest Local Authorities in Wales and our vision is “for Rhondda Cynon Taf to be the best place in Wales to live, work and play, where people and businesses are independent, healthy and prosperous”.
If you work for us, everything you do will be about making a positive difference to our community and the public sector.
Our excellent induction, training and development programmes will help you grow in your role. You will be challenged and supported, with the opportunity to learn new and transferable skills whilst playing your part in helping others.
Our generous annual leave allowance will provide you with 26 days holidays (pro rata, increasing to 31 days holiday upon the completion of 5 years of service), in addition to 8 public holidays. We have an excellent pension scheme with employer contributions and our financial support benefits will help to give you a sense of security and wellbeing for the future. We care about the wellbeing of our staff and our family friendly and inclusive policies allow for flexibility when needed. We offer support and advice including counselling, health surveillance, nurse and physiotherapy services. There are also a number of staff networks for employees including the Allies Network, a Disability and Carers Network, Perthyn our LGBTQ+ Network and Spotlight, open to Black, Asian and minority ethnic staff.
In addition, you will have access to a wide range of staff benefits including discounted ‘Leisure for Life’ membership, ‘Vectis Card’ for discounts on hundreds of products and services, Cycle to Work scheme and a technology purchase scheme.
Please see our career pages to find out more about working for us.
Knowledge / Education:

Essential Desirable
Competent with Windows based IT programmes NVQ 2/3 in admininstration or its equivalent or a willingness to achieve a suitably relevant qualification within 18 months
A good standard of education

Experience:

Essential Desirable
Relevant office based experience Administrative experience in a social care setting
Inputting and retrieving data from computer based systems WCCIS System Experience
Experience of Window based packages and data quality processes

Welsh language skills:

Essential
Desirable
Welsh Language Level 1 ☒
All employees will be required to undertake a basic Welsh Language induction to reach this level
Welsh Language Level 2 ☒
Welsh Language Level 3 ☒
Welsh Language Level 3-5 ☒
Welsh Language Level 4 ☒
Welsh Language Level 5 ☒

For details about the levels please refer to ‘The Welsh Language Skills Guidance’ online: www.rctcbc.gov.uk/WelshSkills

What skills you will use in the workplace:

Competency Framework Administrative Set

Competency Areas Competency behaviours and values

1. Working in a Team Helps and support other Team members.
2. Communicating Effectively Communicates clearly & effectively.

Listens to others and actively checks own understanding.
3. Achieving results Uses their own initiative and works without close supervision.

Follows relevant policies, procedures and legislation.
4. Personal effectiveness Has strong computer skills, effectively uses current computer systems.

Is highly dependable and trustworthy.
5. Complying with Health & Safety Takes responsibility for complying with all relevant H&S procedures and legislation.

Special Conditions and Professional Requirements

Ability to travel or have access to suitable transport to carry out the full requirements to the post.

What you will deliver:

1. To provide a range of appropriate administrative/clerical duties as required:
Including photocopying.

2. To input a range of information into divisional databases as required
and also maintain / update the Division’s client database (WCCIS).

3. To send out documents relevant to the assessment/review process to clients and service providers in accordance with the Division’s Dispatch of document process.

4. To deal with incoming/outgoing mail, ensure timely and effective distribution.

5. Take messages for practitioner work colleagues and deal with all telephone enquiries in a polite and efficient manner.

6. To provide cover for other administrative staff.

7. Any other duties commensurate with grade/experience and as determined by your line manager, or as a mutually agreed development opportunity.

8. To carry out health and safety responsibilities in accordance with the Division’s Health and Safety Responsibilities document.