Passenger Attendant

Job Description

Job Category : Driving
Location : Wearside Service Centre, Lewisham Council
Hours Per Week : 25.00
Start Date : Immediate Start
Start Time : 07:30
End Time : 17:30
Salary: £16.51
To act as an attendant to customers on Passenger Services passenger carrying vehicles

Assist in determining the appropriate safety criteria which meets each individuals’ needs within the contract specification and costings.

To collect and drop-off customers within the scope of the contract specification, either within or outside the borough

To assist the driver in ensuring that the vehicle(s) is valeted and carries appropriate equipment (e.g. fire extinguisher, first aid kit, hygiene packs, safety hammer etc) and meets at least the minimum legal requirement for vehicle condition.

To ensure all wheelchairs and passengers are properly secured, all seat belts where practicable are being used and that all safety devices are in use. To operate Tail-Lift or ancillary equipment. To assist customers in embarking or disembarking the vehicle and ensuring that they are not left in other than a safe and appropriate place of shelter as defined by the contract specification. To seek advice from the Passenger Services office team if a place of safety cannot be accessed.

Knowledge

Ability to comply with operational procedures, including Health and Safety
awareness

Aptitude

Willingness to undertake training when necessary

Ability to work with people with special needs and to determine the appropriate safety criteria to meet an individuals needs i.e. wheelchair/passenger restraint etc

Skills

Ability to be supportive to customers accessing services from Passenger Services.

Ability to work as a team member, ensuring a safe and suitable environment including the vehicle

Experience

Of working with people with special needs, either paid or voluntary, would be desirable

General Education

Basic Literacy and Numeracy Skills

Personal Qualities

Supportive and understanding of people with special/complex needs

Good communication skills

Circumstances

Must be able to work between the following hours:
07:00 and 18:00 split shift (am and pm)

To be flexible within working pattern, to meet the needs of the customer base,
which may occasionally require additional hours, for which payment will be made.

Physical

Must be able to bend. Must be able to push/pull clients who use wheelchairs.
Must have a physical ability to assist customers.

Generally candidates must meet standard Lewisham requirements for the post.
This will include passing a medical examination by the Council’s Occupational Health Advisor

If you are a disabled person, but are unable to meet some of the job requirements specifically because of your disability, please address this in your application. If you meet all the other criteria you will be shortlisted and we will explore jointly with you if there are ways in which the job can be changed to enable you to meet requirements.