Night Porter

Job Description

Job Title : Night Porter
Job Category : Admin & Clerical
Location : Caban, Carmarthenshire County Council
Hours Per Week : 24.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.59

Shifts will be 10pm – 6am Friday and Saturday with potential for more overnight shifts to cover annual leave.
Key responsibilities
To Meet and Greet any late arrivals and show them to their accommodation
To report any maintenance or operational issues to the operations manager
To deal with any complaints following the complaints process set out
To undertake any necessary cleaning duties to the agreed quality standard as per schedule, ensuring relevant Health and Safety legislation is adhered to.
To undertake any appropriate training and development that will support and enhance the provision of a professional service to customers of the facility.
To follow Carmarthenshire County Councils customer care policy and be committed to the very highest standards of care to our customers.
To deal with any car parking queries in a compliant manner
To undertake any other duties deemed reasonable by the line manager to ensure the very highest level of consistent service delivery to all our customers.
Experience
Customer care
Night working